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Digital product
Turn Every Customer Interaction Into Business Growth
Built around your business. Designed for lasting value.
The overview
Our Yal CRM platform helps businesses manage the complete customer lifecycle—from marketing and lead generation through opportunity management, sales, contracts, customer onboarding, service, and long-term relationship management. Bring your customers, sales teams, activities, communications, documents, and analytics together in one connected platform.
Core capabilities / 12
Explore the capabilities that connect your workflows, improve operational visibility, and support your next stage of growth.
Highlights
Practical capabilities designed to connect your business and support dependable operations.
Manage CRM operations across multiple companies.
Manage customers, leads, and sales teams by branch.
Configure sales territories, teams, managers, and ownership.
Manage international opportunities, quotations, and contracts.
Control customer and sales information according to roles and responsibilities.
Configure workflows for leads, opportunities, quotes, discounts, and contracts.
Enable sales teams to access customer information from anywhere.
Deploy as a scalable cloud-based CRM platform.
Integrate CRM with enterprise and third-party applications.
Maintain activity history, access controls, audit logs, and security policies.
Explore
Enterprise capability framework
Practical capabilities designed to connect your business and support dependable operations.
Capture, assign, qualify, and convert leads through a structured process.
Give sales teams visibility and automation throughout the sales pipeline.
Maintain one consolidated customer profile across sales, communication, finance, and support.
Reduce manual work through workflows, reminders, approvals, and notifications.
Maintain consistent communication and understand every customer interaction.
Use pipeline data to forecast expected revenue and sales performance.
Manage onboarding, service, satisfaction, renewals, and customer success.
Integrate CRM with ERP, finance, projects, support, and other enterprise systems.
